Plesk Service/Interface

This section contains articles about failed Plesk interface actions and broken Plesk service.

Unable execute Plesk tools: Access is denied. (Error code 5)
FTP account creation or password reset timeouts
Unable to access Plesk GUI : Dependent row(s) 'smb_roles.id = 1' isn't found for 'smb_users.roleId = 1'
Unable to login to Plesk: ERR [panel] Call to a member function getAttribute() on null
Plesk Error: Access to the location web/view is denied
Plesk interface is down or slow: server reached max_children setting
The repair installation utility for Plesk on Linux is not working: fix Plesk packages permissions
Plesk graphical interface (GUI) is not accessible: Call to a member function getAttribute() on a non-object (DefPackageMng.php:231)
The timestamps on logs for domains do not correspond to the global System time zone
Several action fails with the error: ERR [panel] "C:\Program Files (x86)\Plesk\admin\bin\crontabmng" get psaadm failed with code 1.
Plesk panel fails to open: 500 Internal Server Error
ASP.NET Settings and Hosting Settings pages of a domain are not opening in Plesk: Argument #1 ($array) must be of type array, null given
Plesk is not accessible due to stuck mysqld/mariadbd process: "Connection refused" or "No such file or directory"
Unable to open "Subscriptions" menu in Plesk: Call to a member function getDescription() on null
Unable to synchronize subscriptions with Service Plan: hard disk quota is not supported due to configuration of server file system
Cannot log into Plesk: PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0"
Option for managing Mail for Non-Existent Users is missing in Plesk
PHP version can not be selected for a domain in Plesk despite other PHP settings are manageable
Extension catalog is missing from Plesk after installation
phpinfo() page can not be opened for a Plesk domain: DOMDocument::loadHTML(): Argument #1 ($source) must not be empty
How to hide a button in Plesk CSS style page
Unable to turn on Plesk Firewall with error: Did not receive a matching activation token before confirmation timeout
Domain creation/removal task is stuck in Plesk
ASP.NET Settings menu is not accessible for Plesk customers/resellers after update to 18.0.52: 404 Page Not Found
A website is not accessible over IPv6: ERR_CERT_COMMON_NAME_INVALID
Performance Booster option is missing after update to Plesk Obsidian 18.0.52
Plesk panel is unaccessible: 500 Server erorr: Cannot read properties of undefined (reading 'viewer')
Why is open_basedir set to none automatically after applying recommended settings through Performance Booster?
It is not possible to upload custom SVG title/logo/favicon or background image to Plesk: The SVG file cannot be uploaded: Suspicious atribute
Unable to open domain tab or Hosting Settings in Plesk: Unable to find service node for web service on domain with id=xxx