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Unable to create or edit user roles: ERROR 500 Zend_Form_Exception: Element name must be a string

Gabriel Aznarez

Updated September 01, 2023 20:14

kb: technical bug

Symptoms

Unable to create or edit an existing user role from Subscriptions > example.com > Users > User Roles or logged as the customer under Users > User Roles with the error:

CONFIG_TEXT: 500 Zend_Form_Exception
Message: Element name must be a string
File: Form.php
Line: 1100
One or more applications was installed on the domain from the APS catalog at Domains > example.com > Install Application > More Apps.

Cause

Product issue:

PPPM-14031 "Cannot view or edit subscription roles if APS application is installed on a domain"

Fixed in:
- Plesk Obsidian, 20 June 2023

Resolution

Please consider updating your server:

How to upgrade Plesk

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