How to change the recipients of Plesk Security Advisory, Product News, and Security Updates emails for a Plesk Partner account

Question

How to add, change, or remove the recipients of the Plesk Security Advisory, Product News, and Security Updates emails that are sent to a Plesk Partner account?

Answer

For Plesk Partner accounts, these notifications are always sent to the Primary Contact and the Technical Contact associated with the partner account. There is no separate subscription list, and the recipients cannot be changed in Plesk itself.

These contacts are maintained by the Account Manager assigned to the partner account. To add, change, or remove a recipient:

1. Contact the Account Manager assigned to your partner account.
2. Ask them to add, change, or remove the person as the Primary Contact or Technical Contact of the account.

Once the contact is updated, the new recipient receives all future notifications.

Note: If you do not know who your Account Manager is, submit a request to Plesk Technical Support. The request is forwarded to the Partner Success Team, who will contact you directly.