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FTP account creation or password reset timeouts

Gabriel Aznarez

Updated July 19, 2023 10:18

kb: technical

Symptoms

An attempt to create an additional FTP account or reset an FTP user password keeps loading and does not complete.

Cause

The Plesk Bug PPPM-14064: "Timeout when creating FTP account".

Fixed in:

Plesk Obsidian 18.0.54 18 July 2023 (Linux)

Resolution

Please consider updating your server:

How to upgrade Plesk to the next release

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