Applicable to:
- Plesk for Windows
- Plesk for Linux
Symptoms
- Plesk has been recently updated to version 18.0.55
- Service plan has option Setup of potentially insecure web scripting options that override provider's policy and Hosting settings management enabled at Service Plan > Example > Permissions.
-
Customers that use this Service Plan can no longer enable, disable or change options Enabled, Redirect visitors from HTTP to HTTPS via a SEO friendly 301 redirect and Certificate at Domains > example.com > Hosting Settings > SSL/TLS support section, because they are greyed out:
Cause
This behavior is tied to a known product issue with ID PPPM-12070, which has been fixed in Plesk version 18.0.56.
Resolution
The bug has been resolved permanently in Plesk version 18.0.56, due to which the recommended way to resolve the issue is to update your Plesk version to 18.0.56 or higher by following the steps in this article:
How to update Plesk Obsidian to the latest build
As an alternative workaround, the changes can also be made by entering a command (or terminal) window on either Windows or Linux and using CLI commands such as the following:
To set the SSL redirection setting to either enabled or disabled (select true or false respectively), use this command:
# plesk bin subscription -u example.com -ssl-redirect false
To enable or disable the SSL (select true or false respectively), use this command:
# plesk bin subscription -u example.com -ssl false
To select an SSL certificate to be used for the domain, use this command (replace Site Certificate with the name of the desired SSL ceritificate):
# plesk bin subscription -u example.com -certificate-name "Site Certificate"
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