Articles in this section

Unable to access domain hosting settings from Reseller login and dynamic view in Plesk for Windows

Plesk for Windows kb: technical

Symptoms

  • Unable to access into Domains > example.com > Hosting settings from the Reseller panel login with:

    Type TypeErrorMessage Cannot read properties of null (reading 'length')
    Stack trace
    TypeError: Cannot read properties of null (reading 'length') at https://localhost:8443/cp/javascript/components/pages/HostingSettingsPage.js?4ab1950840e8903a0186:1:33509
    at Array.filter ([anonymous]) at g (https://localhost:8443/cp/javascript/components/pages/HostingSettingsPage.js?4ab1950840e8903a0186:1:33454)
    at _l (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:62823)
    at ki (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:119678)
    at xc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108830)
    at vc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108758)
    at bc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108621)
    at cc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:105762)
    at Vs (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:46664)

  • The Reseller uses the Dynamic List list view

  • There are no File System issues or Plesk Database inconsistency while checking from Tools & Settings > Diagnose & Repair.

  • The Administrator user can access Domains > example.com > Hosting settings using the Dynamic List view without errors.

Cause

This is caused by Plesk bug #PPPM-14102, which will be fixed in future Plesk updates.

Resolution

Until the fix be released, as a workaround:

or apply custom fix from https://jira.plesk.ru/browse/PPS-14813

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.