Plesk Service/Interface

This section contains articles about failed Plesk interface actions and broken Plesk service.

Unable to access Plesk panel on a Windows Server: Failed opening required 'auth.php' (include_path='.;C:\php\pear') in Unknown on line 0
Cannot add a custom rule to Plesk's Firewall: Command timed out after 14.99 seconds
Unable to create domain or change hosting type in Plesk: Error: hosting update is failed
Unable to create Scheduled Task for domain in Plesk: Call to a member function getDomain() on null.
Not possible to add a new IP address in Plesk on a Cloud-based server: This IP address is not configured properly
How to hide the Monitoring button from the domain card in a Plesk server?
Web configuration error in Plesk interface: Call to a member function getId() on null file
An issue with the FTP user creation: Internal error Failed to load tree data.
Error on Plesk for Windows server: Module "IsapiCachesModule" could not be found
Unable to access PHP Settings in Plesk: Message Cannot read properties of undefined (reading 'toLowerCase')
How to troubleshoot the website availability via Website Log Check in Plesk?
Plesk is not accessible and MariaDB fails to start: Failed with result 'oom-kill'.
Plesk file search fails on Windows with relocated vhosts: Path is invalid
Plesk pages load slowly or fail to load when there are a lot of external connections to Plesk ports 8443 and/or 8880
Information on "Track email delivery" page cannot be updated in Plesk
Unable to start or enable nginx as proxy after removing an IP address from Plesk server: 99: Cannot assign requested address
On a Plesk server, information from plesk bin service_plan --info differs from plesk bin service_plan --xml-info
Plesk update fails on Windows server: Unable to install exe package vcredist170-XX.XX.XXXXX_x64.exe with error 1603(0x00000643)
Unable to upload file via File Manager in Plesk: Some files were not uploaded due to an error. The remaining files will not be uploaded.
Error when deleting a domain on a Plesk server: Result of interface implementation call: failure: Can not find domain by id
Error when trying to log in to Plesk UI: Base table or view not found: 1146 Table 'psa.smarthosts' doesn't exist
Warning when applying Performance Booster on a website on a Plesk server: Custom PHP directives are specified in this domain's PHP settings.
Error on Login: "TypeError: Cannot read properties of undefined (reading 'toLowerCase')"
The IonCube loader is not available for installation in Plesk GUI
Error in Plesk: License: Expected ',' or '}' after property value in JSON at position 52 (line 1 column 53)
Scheduled tasks fail in Plesk: Inconsistency detected
Task manager database /var/lib/plesk/task-manager/db/db.sqlite3-wal was not rotated and it grew to 20gb
Unable to change subscriber: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider
The Fail2Ban service fails to start on a Plesk server: ModuleNotFoundError: No module named 'fail2ban'
IP address cannot be deleted in Plesk: IP address 203.0.113.2 cannot be removed because it is used by one or more domains for their mail service IP address