Plesk for Windows
kb: technical
Applicable to:
- Plesk for Windows
Symptoms
-
On a Plesk for Windows server, instead of the login page, users will see a blank screen with the title "500 Internal server error".
-
The following error can now be seen instead of the blank screen after the steps below are executed:
-
Edit
C:\Program Files (x86)\Plesk\admin\htdocs\web.config
and seterrorMode="DetailedLocalOnly"
then save the file. -
Open the Plesk login page again within the server browser.
HTTP Error 500.0 - Internal Server Error
Module "IsapiCachesModule" could not be found
-
-
An antivirus has quarantined files from the
C:\Windows\System32\inetsrv
folder.
Cause
DLL system files were infected from an unknown source.
Resolution
Contact Microsoft Support to obtain a genuine copy of the missing files.
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