Unable to access Plesk: The amount of resources you operate with has exceeded the limits defined by your current product license

Symptoms

• The following alert is shown while trying to access Plesk GUI:

  PLESK_ERROR: The amount of resources you operate with has exceeded the limits defined by your current product license. Please contact Plesk sales department and purchase a new license key.

• The domains on the server are under the license limit Web Admin (10 domains only) or Web Pro (30 domains only):

  # plesk db "SELECT COUNT() FROM psa.domains WHERE parentDomainId = 0"
  +-------------+
  | COUNT()     |
  +-------------+
  | 8           |
  +-------------+

Cause

There are inconsistencies in the license count

Resolution

1. Connect to the server via SSH

2. Run the following command to update license information:

   # plesk bin license --retrieve