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Unable to access Plesk: The amount of resources you operate with has exceeded the limits defined by your current product license

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Rangel Sardinha
Updated
Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • The following alert is shown while trying to access Plesk GUI:

    PLESK_ERROR: The amount of resources you operate with has exceeded the limits defined by your current product license. Please contact Plesk sales department and purchase a new license key.

  • The domains on the server are under the license limit Web Admin (10 domains only) or Web Pro (30 domains only):

    # plesk db "SELECT COUNT() FROM psa.domains WHERE parentDomainId = 0"
    +-------------+
    | COUNT() |
    +-------------+
    | 8              |
    +-------------+

Cause

There are inconsistencies in the license count

Resolution

  1. Connect to the server via SSH

  2. Run the following command to update license information:

    # plesk bin license --retrieve

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