Plesk Service/Interface

This section contains articles about failed Plesk interface actions and broken Plesk service.

[BUG] Customize Plesk URL configured with a specific domain or subdomain doesn't work correctly: all domains show Plesk login page
"Registered domain name" suggests to enter www.domain.name when creating a new domain/subscription
The domain's DNS Settings menu in Plesk shows a false-positive warning: "Your website is offline"
Plesk Task Manager produces high CPU load for a long period of time: A lot of failed Plesk GUI login attempts
Plesk Update Manager fails on the RHEL-based OS of version 8.5: 'NoneType' object has no attribute 'run_sack'
[BUG] - Unable to access the Scheduled tasks from Dev Tools as Reseller in Plesk: Permission denied
IP addresses are being banned by Fail2Ban on a Plesk server when working from Email Client
Plesk is not accessible with error 500: Failed opening required
Chrooted directories are created in subscription directory on Plesk for Linux server even if SSH access for subscription is forbidden
Unable to open the domain's logs in Plesk: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 8192 bytes)
Extensions Catalog in Plesk is not accessible: Failed connect to ext.plesk.com:443; No route to host
Can Resellers or Customers in Plesk use Plesk REST API?
IP Access Restriction Management doesn't work as expected when the hostname is behind Cloudflare
Unable to remove a file or folder from ".trash" directory in the Plesk File manager: [[actionError]]
How to add Custom Buttons on Plesk?
Cannot log into the Plesk interface with username and password for Subscription: You have entered incorrect username or password
Plesk is not accessible with error 502 and sw-engine fails to start: failed to open error_log (/var/log/sw-cp-server/sw-engine.log): No such file or directory (2)
Plesk and websites are not accessible: 500.19 - Internal server error - Module DynamicCompressionModule
Unable to setup the Hard Disk quota for a domain: field is greyed-out, hard disk quota is not supported due to configuration of server file system
502 Bad Gateway error is shown after login to Plesk or performing any actions: Connection reset by peer
Unable to remove an IP address in Plesk: The IP address is already used for hosting
Plesk resource usage notifications are sent despite the fact subscription limits are not exceeded
Plesk warning: The repair operation is in progress. You will be redirected to the login page when it completes
Plesk login page displays error: DB query failed: Unknown error
How to move a domain between subscriptions in Plesk
Unable to access Plesk GUI: Access denied for user 'admin'@'localhost' (using password: YES)
Unable to log in to Plesk as a Plesk administrator: Access for administrator from address 203.0.113.2 is restricted in accordance with IP Access restriction policy currently applied
Plesk login page is not accessible: Failed to decrypt attribute 'password' because the keyset does not exist
Unable to create a domain or a subscription in Plesk: There are no available resources of this type (domains) left
Unable to activate domain in Plesk: The domain cannot be activated because it was disabled by your hosting provider