Plesk for Windows
kb: technical
ABT: Group A
Applicable to:
- Plesk for Windows
Symptoms
-
The website example.com is unavailable with the error message:
CONFIG_TEXT: HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Plesk\Additional\PleskPHP70\php-cgi.exe - The FastCGI process exited unexpectedly - More than one site is using shared application pool "plesk(default)(4.0)(pool)" at Windows > Server Manager > Tools > IIS Manager > hostname > Application Pools > plesk(default)(4.0)(pool) > View Applications.
Cause
Domains with different ASP.NET versions use shared application pool.
Resolution
- Log into Plesk.
- Enable dedicated application pool for both websites in Domains > example.com > Dedicated IIS Application Pool for Website > Switch On.
- Disable it again in Domains > example.com > Dedicated IIS Application Pool for Website > Switch Off.
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