"Registered domain name" suggests to enter www.domain.name when creating a new domain/subscription

Renan Poss Moreira

Updated January 13, 2026 19:01

kb: bug kb: fixed Plesk

Applicable to:

Plesk Obsidian for Linux

Symptoms

When creating a new subscription or domain at Subscriptions > Add Subscription "Registered domain name" field suggests to enter www.domain.name instead of domain.name.
This results that http://domain.name shows:

CONFIG_TEXT: Plesk Web Server's Default Page

Cause

Product issue:

#PPPM-12883 "Improved a hint for creating temporary domains. The previous hint was incorrect and could mislead users into specifying a temporary domain name that did not work."
Fixed in:
- Plesk Obsidian 20 April 2021

Resolution

Please consider updating your server:

How to install Plesk updates

Workaround

If update is not possible for some reason you may try the following

workaround

As a workaround disable techDomain feature:

Log in to Plesk.
Install the Panel.ini Editor from the Extensions menu in Plesk.
Open Panel.ini Editor at Extensions > My Extensions.
In Panel.ini Editor, switch to the Editor tab and add below:

CONFIG_TEXT: [techDomain]
subdomain.enabled = false
Click on Save

1.jpg
(300 KB)