When does the validity period of a Plesk online store license start: from purchase or from activation?

Question

When does the validity period of a Plesk license start? If I buy a license, does the expiry date count one year from the purchase date, or does it start from the day I activate the license?

Answer

The validity period of a Plesk online store license starts on the day of your purchase, when your order is completed. It does not start on the day you install or activate the license key in Plesk.

This means:

- The expiry date is counted from the purchase date, whether you install the license right away or later.
- Installing the license key later does not move the expiry date, and the days between purchase and installation are not added to the license period.

Note: The period between the purchase and the activation of the license is not compensated or refunded in any way.

Note: To make use of the full license period, install the license key in Plesk soon after you receive it.

If you have questions about the dates of your license, submit a request to the Plesk licensing and purchase support.