Question
- I renewed license for 1 year, but next update shows in 1 month, why?
- I purchased 1 year license, why Plesk shows next update date in the next month?
- What is license expiration date that I see in Licensing Information in Plesk?
Answer
There are 2 dates for Plesk license which was ordered in the online store:
1) Update date.
All Plesk licenses has renewal date set every month. Due to the security reasons, license in being updated in Plesk each month, this is done automatically. Please refer to this article.
2) Billing date.
Billing date fully depends on the billing cycle you chose during the purchase. Details of your subscription can be found in the cleverbridge AG system: https://support.cleverbridge.com/ > Access Order Information
License expiration date that you see in Plesk > Tools & Settings > Licensing Information is next update date + 10 days of grace period.
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