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Articles in this section
  • [Incident] False alerts about "no data" or other events might be received for servers in 360 Monitoring
  • 360 Monitoring websites list shows "?" in 24 Hrs. Avg. Load and 7 Day Avg. Load columns
  • [Resolved] False alerts about "no data" might be received due to the internal data queue issue
  • Plesk server shows "Connection blocked" error message at Plesk 360 or WebPros Dashboard sides
  • Updating the 360 Monitoring agent fails: error externally-managed-environment
  • Websites used for TCP port checks are down in 360 Monitoring: Unsupported protocol (Protocol "telnet" not supported)
  • [Incident] Closing alerts for websites are not coming from 360 Monitoring
  • [Incident] Websites shows "no data available" instead of the live data on charts in 360 Monitoring
  • How to cancel a trial for 360 Monitoring
  • How to deactivate SSL expiration alerts for a website?
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[Incident] False alerts about "no data" or other events might be received for servers in 360 Monitoring

Alexander Davydov
Updated October 20, 2026 07:39

Symptoms

  • False alerts about "no data" or other events might be received for servers
  • Servers might be shown as offline.

Cause

Backend issue.

Resolution

Oct 20, 2026 - 07:34 UTC

The issue is under investigation.

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