[Incident] Closing alerts for websites are not coming from 360 Monitoring

Symptoms

Closing alerts for websites like "example.com is back online" are not coming from 360 Monitoring

Cause

Backend issue that is identified as bug with ID CPCLOUD-6284.

Resolution

Jun 05, 2026 - 15:09 UTC

We are currently investigating this issue.

Jun 17, 2026 - 09:48 UTC

A fix has been implemented and we are monitoring the results.

Closing alerts may come from the past events.

Jun 17, 2026 - 12:21 UTC

Additional investigation is required to make the solid fix

Jun 22, 2026 - 12:24 UTC

This incident has been resolved.