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[Resolved] False alerts about "no data" or other events might be received for servers in 360 Monitoring

Symptoms

  • False alerts about "no data" or other events might be received for servers
  • Servers might be shown as offline.

Cause

Backend issue.

Resolution

Oct 20, 2026 - 07:34 UTC

The issue is under investigation.

Oct 20, 2026 - 12:22 UTC

The issue has been identified at the 360 Monitoring hosting provider side. False "no data" alerts or other events may be received for servers, and servers might be shown as offline. 

We are monitoring the issue and will continue updating with the most recent information about it.

Oct 21, 2026 - 12:54 UTC

A fix has been implemented and we are monitoring the results.

Oct 22, 06:26 UTC

This incident has been resolved.

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