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ASP.NET Settings menu is not accessible for Plesk customers/resellers after update to 18.0.52: 404 Page Not Found

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Anastasiia Zyrianova
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Plesk for Windows kb: technical

Symptoms

ASP.NET Settings menu cannot be opened by a customer/reseller after update to Plesk Obsidian 18.0.52:

PLESK_INFO: https://<server_ip>:8443/cp/domains/<domain_id>/asp-dot-net-settings
Server error
404 Page Not Found

Cause

Bug with ID PPPM-13979 which was fixed in Plesk Obsidian 18.0.52 #2.

Resolution

Install the latest Plesk updates.

Comments

4 comments

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    Anton Mozolkov

    Thank you very much for the answer, Anastasia. I thought there might be a problem with our installations. Waiting for updates :)

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    Anton Mozolkov

    I just performed an update from version 18.0.51 where the choice is ASP.NET worked until version 18.0.52 #3. Now the choice of version ASP.NET it doesn't work.

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    Anastasiia Zyrianova

    Hello Anton, 
    The article above describes another issue that has been fixed.

    The inability to change the ASP.NET version in the ASP.NET Settings menu is caused by another bug with ID PPPM-13996 which is yet to be fixed. As a workaround, switch the version in the Domains > example.com > Hosting & DNS > Hosting menu instead.  

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    Anton Mozolkov (Edited )

    Hi! I have updated Plesk to version 18.0.52 #3 but the problem is with ASP.NET is still in place (not one server). What should I do?

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