Applicable to:
- Plesk Onyx
Question
- Backup to Cloud Pro license has been purchased but the extension is not present in Extensions.
- Also it is not shown under Tools & Settings > License Management > Additional License Keys
How can be verified that the license has been applied correctly?
Answer
Backup to Cloud Pro extension is not an archetypal extension that can be installed and be shown in Extensions menu in Plesk control panel. Instead, it is an embedded/unlocked functionality on Backup Manager that appears in the Extensions catalog so it can be purchased in a comfortable way.
The easiest way to verify is Tools & Settings > License Management and at the very bottom you will see:
Once the license is bought, the functionality is bound to the main Plesk license and the functionality is ready and available to use and schedule backups in remote storage such as Google Drive, Amazon S3, DropBox, etc.
For example:
-
In case the license is not purchased the following can be seen in the different extensions:
-
In case it is purchased and correctly bound to the Plesk main license the following can be seen instead:
Note: Once the license is bought, it is needed to go to Tools and Settings > License Management and click on Retrieve Keys
Comments
1 comment
Same problem. I've just purchased Backup to Cloud Pro through a Paypal account but cant find it in plesk nor in Tools&Settings/Licence Information/Additional Licence Keys/ Retrieve Keys.
Product: Plesk Obsidian 18.0.51
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