kb: technical
Plesk Obsidian for Linux
ext: tuxcare
Symptoms
- Attempt to enable TuxCare Extended Lifecycle Support for PHP extension result in errors like below:
PLESK_INFO: CLN response (HTTP 400): You can not register a new server! Right now you have 1 server and your license limit is 1.
- Attempts to enable via CLI result in similar errors:
# plesk ext tuxcare-els --enable
Execution installer has failed with exit code 1, stdout: Got incorrect status from CLN: HTTP/1.1 400 Bad Request
...
{"message":"Smth went wrong","details":"(#_#) You can not register a new server! Right now you have 1 servers and your license limit is 1."}
...
ERROR: Failed to configure TuxCare ELS repositories
exit status 3
or
# plesk ext tuxcare-els --enable
...
Error (No token was returned from CLN)” / “ERROR: Failed to install TuxCare ELS PHP repositories
Cause
Issue could trigger for the following reasons:
- Bug in TuxCare Extended Lifecycle Support for PHP extension: installer registered the server in CLN before the rest of the setup steps. If a later setup step failed, the registration wasn't released, so errors are provided on re-run.
or
- Another license is already bound to an IP address.
Resolution
- Log into Plesk
- Navigate to Extensions > Updates menu and update TuxCare Extended Lifecycle Support for PHP to version 1.3.2-19305 or newer (or reinstall the extension).
If the error still triggers, create a ticket for technical support.
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