Plesk for Windows
Plesk for Linux
kb: technical
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
Retrieving Plesk license by clicking Retrieve Keys in the menu Tools & Settings > License Information (or License Management) fails:
CONFIG_TEXT: Key Authorization Problem
-
It is not possible to edit the email of the Plesk administrator in the menu Profile & Preferences:
PLESK_ERROR: Error: Sorry, we cannot update your profile at the moment. Please try again later.
Cause
A temporary issue in the Plesk Licensing System that has already been fixed.
Resolution
No additional actions are required.
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