Hetzner is discontinuing Plesk and ELS licenses as of December 31, 2024. What steps should I take to continue using Plesk?

Question

Hetzner is discontinuing Plesk and ELS licenses as of December 31, 2024. What steps should I take to continue using Plesk?

Answer

If you recieved such a notification you are using a Plesk server with an EOL operating system the Extended Lifecycle Support (ELS) is applied to. More info about ELS can be found on our Plesk FAQ page.

There are three possible solutions:

1. Upgrade your operating system (Recommended). In this case Plesk license won't be terminated and you will be able to continue using Plesk:

   • In-place upgrade for CentOS 7 to AlmaLinux 8

   • In-place dist-upgrade for Ubuntu 18 and Debian 10

2. Deploy a new server with Plesk on supported operating system such as AlmaLinux 9, Ubuntu 24 or Debian 12 and migrate all the data. This would also allow you to keep existing license.
3. If it is needed to continue using an end-of-life (EOL) operating system, please note that your Plesk license will be terminated by Hetzner, as previously communicated. To maintain access to Plesk, you can purchase a new Plesk license along with Extended Lifecycle Support (ELS) directly from the Plesk Online Store. This will ensure continued functionality and support for your setup.