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A Domain error log in Plesk contains a repeated message: Got error PHP message: Connection refused

Gabriel Aznarez
Updated
Plesk for Linux kb: technical ext: wptk

Applicable to:

  • Plesk for Linux

Symptoms

  • The following errors appear in the domain log file at /var/www/vhosts/system/example.com/logs/error_log:

    CONFIG_TEXT: [proxy_fcgi:error] [pid 1634120] [client 213.0.1.2:0] AH01071: Got error 'PHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refusedPHP message: Connection refused...

  • The website is WordPress instance.

Cause

Some WordPress enabled plugin works incorrectly.

Resolution

  1. Log in to Plesk.

  2. Disable all plugins from WordPress > example.com > Plugins by using the switch to deactivate them one by one as follows:

    switch.png

  3. Re-enable the plugins again one by one while reviewing the domain error_log to confirm which one is producing the logs and leave this disabled or reach its developer for assistance if this is required.

Note: The strace command line utility might help to find the needed one.

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Comments

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    Dmytro Kondryuk

    In my case it was W3 Total Cache, but not the plugin itself - message warns you about stopped redis (memcahed or etc) what used by plugin for DB/object cache

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