kb: technical
Symptoms
- Outgoing mail messages are either not received or are marked as spam by remote mail services.
- The mail log contains the following record regarding DKIM signing:
PLESK_INFO: Jan 1 00:00:00 host dk_sign[123456]: 123456: Not sendmail, not authorized, TCPREMOTEIP=NULL not whitelisted - not signing
Jan 1 00:00:00 host qmail-remote[123456]: 123456: dk_sign: stderr: SKIP
- Plesk version is 18.0.80 or lower.
Cause
This was confirmed to be a bug identified as PPPM-15503.
Resolution
Update Plesk to 18.0.81 or temporarily use Postfix.
Comments
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