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Notifications from Monitoring in Plesk: The bandwidth utilization status is critical!

Plesk for Windows DoNotDelete:docref Plesk for Linux plesk for linux

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

What should be done upon receiving a notification from Monitoring about critical bandwidth utilization in Plesk? E.g.:

PLESK_WARN: The threshold of interface "eth0" throughput has been exceeded.
The bandwidth utilization status is critical!
The current value is XX.XX packets/sec.

Answer

This notification informs the Plesk administrator that bandwidth utilization on one of the server's network interfaces exceeds the threshold values configured in Monitoring > Settings > Thresholds > Network.

There are two possible reasons for this alert:

  • The bandwidth load is expected, but the threshold is set too low.
  • The bandwidth load is unexpected and requires further investigation.
How to investigate.
  1. Check the bandwidth utilization threshold values for alerts at Monitoring > Settings > Thresholds > Network.
  2. Estimate the current bandwidth utilization using the following utilities:
    For Linux: lsof, iftop or netstat.
    For Windows: TaskManager, Resource Monitor or other 3rd-party solutions for analyzing the network traffic, such as Wireshark.
  3. Use the gathered data for further analysis:
    • If the bandwidth load is expected, determine the optimal threshold values — ones that are above the average load but not critical. Adjust the thresholds at Monitoring > Settings > Thresholds.
    • If the bandwidth load is expected but is causing server performance issues, consider increasing the server's network bandwidth — for example, if the server is virtual and bandwidth is managed at the virtualization node level.
    • If the bandwidth load is unexpected, investigate the cause of the high network traffic:
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