kb: how-to
Question
Why is the WebPros Storage extension installed, but I cannot use it or activate its functionality in Plesk?
Answer
WebPros Storage extends Plesk backup functionality by providing secure cloud storage for backups.
WebPros Storage allows administrators and customers to store backups in WebPros-managed cloud storage.
WebPros Storage allows administrators and customers to store backups in WebPros-managed cloud storage.
This feature is available with the following conditions:
- A separate WebPros Storage license is required and is not included with standard Plesk licenses.
- The WebPros Storage license is available only to Plesk partners. If you are a partner and would like to use this service, please contact your account manager for licensing details.
- If you already own a WebPros Storage add-on license, make sure the license key is installed and active on the Plesk server. Once the license is activated, the WebPros Storage functionality becomes available.
- In some cases, the extension may be installed even though no WebPros Storage license is assigned to the server. In this situation, the extension cannot be used until a valid license is installed.
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