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Why Plesk license is still shown in Platform 360 after cancellation?

Question

  • I cancelled subscription to my Plesk online store license, why I still see it in Platform360/WebPros Dashboard?
  • Why license shows active in Platform360/WebPros Dashboard after cancellation?

Answer

Each Plesk online store license includes a 10-day grace period. When a subscription is cancelled, the license remains active for the duration of the paid period plus the grace period. Following this time frame, the license will be terminated and automatically transferred to the terminated licenses section.

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