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Consistent warnings in Grafana logs: level=warn msg="Could not create user agent" error="invalid user agent format"

Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • Followings warnings shows consistently in grafana logs i.e. /var/log/grafana/grafana.log:

    CONFIG_TEXT: 2025-07-20T10:38:03.002121+02:00 vps grafana[825645]: logger=plugin.context t=2025-07-20T10:38:03.001732463+02:00 level=warn msg="Could not create user agent" error="invalid user agent format"
    2025-07-20T10:38:03.002945+02:00 vps grafana[825645]: logger=plugin.context t=2025-07-20T10:38:03.002852175+02:00 level=warn msg="Could not create user agent" error="invalid user agent format"
    2025-07-20T10:38:06.001770+02:00 vps grafana[825645]: logger=plugin.context t=2025-07-20T10:38:06.0009356+02:00 level=warn msg="Could not create user agent" error="invalid user agent format"

  • Plesk Monitoring and Grafana Service works and such warnings do not obstruct its functioning

Cause

Under investigation within the scope of Bug#EXTPLESK-9121

Resolution

No fix available at the moment. As a workaround, the logging level in grafana can be decreased to log errors only using the following steps:

  1. Connect to the Plesk server via SSH.
  2. Edit the grafana configuration using any editor like vi:

    # vi /etc/grafana/grafana.ini

  3. Edit the logging from warn to error as shown below:

    CONFIG_TEXT: #################################### Logging ##########################  
    [log] 
    # Either "console", "file", "syslog". Default is console and file 
    # Use space to separate multiple modes, e.g. "console file" 
    ;mode = console file

    # Either "debug", "info", "warn", "error", "critical", default is "info" 
    level = error

  4. Restart Grafana service:

    # service grafana-server restart

 

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