kb: technical
ext: Imunify
Symptoms
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Website login pages return error 503.
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Imunify360 extension version 8.2.5-1 is installed and active.
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The following error is shown in
/var/log/messages:CONFIG_TEXT: example kernel: php-fpm[965894]: segfault at 8 ip 00007f00c9327928 sp 00007ffe320a9700 error 4 in i360.so[7f00c930e000+d4000]
Cause
Imunify360 issue: https://imunify360.statuspage.io/incidents/gtfg5gkb4njd that has been fixed.
Resolution
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Connect to the server via SSH.
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Update the packages
imunify360-php-i360andimunify360-php-daemon:CentOS/RHEL:
# yum update imunify360-php-i360 imunify360-php-daemon --enablerepo=imunify360-testing
Debian/Ubuntu:
# apt upgrade imunify360-php-i360 imunify360-php-daemon
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