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Not possible to start Plesk Premium Antivirus after an update: file /var/drweb/lib/drweb32.dll is not Dr.Web engine

kb: technical

Symptoms

  • After an update of DrWeb to v6.0.2.9, it cannot be started with the following error:

    # service drwebd start
    Starting Dr.Web drwebd…
    Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.9
    Copyright (c) Igor Daniloff, 1992-2024
    Doctor Web, Moscow, Russia
    Support service: http://support.drweb.com
    To purchase: http://buy.drweb.com
    DrWeb/Linux/Plesk Edition: file /var/drweb/lib/drweb32.dll is not Dr.Web engine!

Cause

Broken /var/drweb/lib/drweb32.dll file. The issue is fixed in the latest update.

Resolution

  1. Connect to a Plesk server via SSH.
  2. Execute the following commands:

    # /opt/drweb/update.pl

    # systemctl start drwebd

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