Plesk 360
Platform 360
Symptoms
A server shows "no data received" or is not showing in 360 Monitoring
Cause
The file /etc/agent360-token.ini
on the server is empty or contains incorrect data
Resolution
-
Connect to the server via SSH
-
Adjust the file
/etc/agent360-token.ini
by setting the correct user and server IDs:CONFIG_TEXT: [DEFAULT]
user = 64...abc1
server = 64...def2Note: The value for user can be taken from User ID under 360 Monitoring > profile icon on the top-right corner > Profile.
The value for server can be taken from the URL under 360 Monitoring > Servers > server_name (https://monitoring.platform360.io/server/64...def2/overview). -
Restart the service:
# systemctl restart agent360
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