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Unable to create new domain in Plesk: Cannot delete the last NS DNS record for the domain

Plesk for Windows Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux 
  • Plesk for Windows

Symptoms

  • Unable to create a new domain in Plesk, the process fails with the error below:

    PLESK_ERROR: Error: Cannot delete the last NS DNS record for the domain.

Cause

Incorrect configuration of NS records in DNS template. The host part of at least one NS record should be equaled to a domain name.

Resolution

  1. Log into Plesk.
  2. Go to Tools & Settings > DNS Settings.
  3. Press the Add Record button.
  4. Add the record as below:
    Untitled.png
  5. Then press the Save button to apply the changes.
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