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Grafana is not updated with message: NOKEY Importing GPG key 0x2CF3C0C6:

kb: bug Plesk for Linux

Please create a 3rd line next time it happens. The bug was fixed but the issue came back end of october https://cpanel.zendesk.com/agent/search/1?copy&type=ticket&q=13498633406487%20brand%3APlesk%20order_by%3Acreated_at%20sort%3Adesc

Symptoms

  • The following message can be found in the PUM log at /var/log/plesk/systemupdatestool.log:

    INFO: pum is called with arguments: ['--update', '--json', '--', 'grafana']
    INFO: updating packages: grafana
    warning: /var/cache/yum/x86_64/7/plesk-ext-grafana/packages/grafana-8.5.21-1.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID 2cf3c0c6: NOKEY
    Importing GPG key 0x2CF3C0C6:
    Userid : "Grafana Labs engineering@grafana.com"
    Fingerprint: 0e22 eb88 e39e 1227 7a77 60ae 9e43 9b10 2cf3 c0c6
    From : https://autoinstall.plesk.com/grafana/rpm/gpg.key
    ERROR: Didn't install any keys
    ERROR: Exited with returncode 1.:

Cause

A temporary issue with the GPG key of the Grafana package repository hosted by Plesk.

EXTPLESK-4461

Resolution

Update Grafana package manually:

  1. Connect to the server via SSH;

  2. Execute the command:

    # yum update grafana -y

In case the issue still persist:
  1. Reimport the key and reinstall the Grafana extension:

    # rpm --import https://autoinstall.plesk.com/grafana/rpm/gpg.key

    # plesk bin extension --install grafana

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