Plesk 360
Question
- Is it possible to change the platform of a Plesk license from 'VPS' to 'Dedicated'?
- I purchased the wrong license key - 'VPS'. Can it be switched to 'Dedicated'?
Answer
NOTE: the information below is for the lease-type licenses from Plesk Online Store only.
If you are a Plesk Partner - please contact your Sales Representative, otherwise - please contact Licensing and purchase support for assistance.
Plesk license platform change from 'VPS' to 'Dedicated' is supported
Via Plesk 360
- Login to Plesk 360 (How to login to Plesk 360?).
- Go to 'Licenses' tab
- Proceed through the 'Upgrade' button:
Web Pro for VPS > Web Pro for Dedicated;
Web Host for VPS > Web Host for Dedicated;
Web Admin for VPS > Web Admin for Dedicated. - Once upgrade is processed, you will get an email from cleverbridge with an invoice
-
After the invoice is received, try to install license in Plesk using the same activation code.
Via WebPros Dashboard
- Login to WebPros Dashboard
- Click on your profile in the upper right corner and select "Subscriptions and Licenses"
- Find "Manage your Plesk licenses" and click "Manage"
- Proceed through the 'Upgrade' button:
Web Pro for VPS > Web Pro for Dedicated;
Web Host for VPS > Web Host for Dedicated;
Web Admin for VPS > Web Admin for Dedicated. - Once upgrade is processed, you will get an email from cleverbridge with an invoice
- After the invoice is received, try to install license in Plesk using the same activation code.
In case any assistance is required, please contact licensing team via chat in Plesk 360 or through the form Plesk licensing and purchase support.
On the contrary, it is not possible to change server platform from Dedicated to VPS for an existing license.
Comments
Articles are meaningless if they don’t take to actual clicking buttons to execute your actions.
Hello Patrick Morency Thanks for taking the time to share the feedback.
You're right that instructions are easier to follow when you can act on them directly, so I've added links to the article where possible. As for the Upgrade button: it has to be clicked from your own account, since each Upgrade button is tied to the specific license. We can point you to it, but the action itself has to happen on your side.
Thanks again for the input.
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