360 monitoring dashboard in Plesk shows 401 not authorized or 404 not found

Symptoms

• 360 monitoring dashboard in Plesk shows:

  401 Not authorized

  404 Not found

• Safari is used with default browser settings, "Prevent cross-site tracking" is enabled in particular.

• The following screen can be seen after adding Plesk server to 360 Monitoring:
  

Cause

Some modern browsers by default block necessary cookies.
The behavior is under investigation in order to find the solution.

Resolution

Currently, one of the following workaround might be used:

1. Use other browsers than Safari
2. Disable the option "Prevent cross-site tracking" under Safari > Preferences > Privacy
3. Check data directly on https://monitoring.platform360.io/dashboard/overview page