360 Monitoring installation fails on CentOS/AlmaLinux 9: Error: Unable to find a match: python36-devel

Symptoms

• 360 Monitoring installation fails on CentOS/AlmaLinux 9:

  CONFIG_TEXT: Installer exited with error code 0. See /var/log/agent360-install.log for details.

• Inside the file /var/log/agent360-install.log the following error can be found:

  CONFIG_TEXT: Error: Unable to find a match: python36-devel

Cause

The issue is caused by bug in 360 Monitoring installation script with ID CPCLOUD-1526. It will be fixed in future product udpates.

Resolution

As a workaround install 360 Monitoring as follows:

1. Download installation script first:

   # wget -q -N monitoring.platform360.io/agent360.sh

2. Patch the script by executing below command::

   # sed -i 's/python36/python3/g' agent360.sh && sed -i 's/pip3.6/pip3/g' agent360.sh

3. Restart agent installation using patched agent360.sh script:

   # bash agent360.sh <your unique UUID here>