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Unable to update WordPress plugins in Plesk: Update failed: -1

Plesk for Windows Plesk for Linux WordPress Toolkit

Symptoms

  • Unable to update WordPress plugins via WordPress > example.com > Plugins > Update with error:

    Update failed: -1

  • Updating the WordPress plugin from WordPress admin dashboard also fails

  • Unable to post or update posts via the WordPress admin dashboard

  • The plugin Starter Templates is installed and enabled

Cause

Plugin Starter Templates has an issue on their patch notes that acknowledge this:

v3.1.26 – 22-February-2023 – Fix: Plugin installation from WordPress plugins dashboard fails when Starter Template is activated.

Resolution

  1. Log into Plesk
  2. Disable the Starter Templates plugin from WordPress > example.com > Plugins
  3. Update all plugins from WordPress > Plugins > select all plugins > Update
  4. Enable Starter Template plugin
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