Plesk for Linux
kb: technical
ext: wptk
Symptoms
-
Updating plugins on a specific WordPress site on the WP Toolkit fails with error:
PLESK_WARN: Unable to update plugin 'plugin-name', details: The plugin(plugin-name) has not been updated due to unrecognized reason
-
Updating from WordPress admin dashboard returns an empty error:
PLESK_ERROR: Update failed:
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There are many active WordPress plugins on the site (e.g. 5 pages).
Cause
Plugin is not compatible with wp-cli.
There is an incorrect error reporting planned to be improved in the scope of EXTWPTOOLK-10316 so that errors can specify more details.
Resolution
Contact the plugin or theme developers for assistance.
Additional information
An error has occurred when decoding JSON: Decoding failed: Syntax error.
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