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Unable to update plugins in WordPress: The plugin has not been updated due to unrecognized reason

Plesk for Linux kb: technical ext: wptk

Symptoms

  • Updating plugins on a specific WordPress site on the WP Toolkit fails with error:

    PLESK_WARN: Unable to update plugin 'plugin-name', details: The plugin(plugin-name) has not been updated due to unrecognized reason

  • Updating from WordPress admin dashboard returns an empty error:

    PLESK_ERROR: Update failed:

  • There are many active WordPress plugins on the site (e.g. 5 pages).

Cause

Plugin is not compatible with wp-cli.

There is an incorrect error reporting planned to be improved in the scope of EXTWPTOOLK-10316 so that errors can specify more details.

Resolution

Contact the plugin or theme developers for assistance.

Additional information

An error has occurred when decoding JSON: Decoding failed: Syntax error.

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