Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
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Daily email "WordPress Updates Digest" is received that contains the following:
CONFIG_TEXT: Website "/httpdocs.old/blog" (example.com): Failed to reset cache for the instance #19: filemng: Failed to change directory to /var/www/vhosts/example.com/httpdocs.old/blog: No such file or directory
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The instance for example.com exists in WP Toolkit and is not broken.
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Records in WP Toolkit database show, that two instances exist for domain example.com (the same domainId with different directories):
# sqlite3 /usr/local/psa/var/modules/wp-toolkit/wp-toolkit.sqlite3
sqlite> .mode columns
sqlite> .headers on
sqlite> select * from instances;
id domainId path isIgnored apsInstanceId serverId guid
18 88 /httpdocs 0 a950f380-79da-4095-afdd-862e1b9e7784
19 88 /httpdocs.old/blog 0 0cd165cd-6777-4e01-96c7-dddeca145281
Cause
The folder /var/www/vhosts/example.com/httpdocs.old is removed manually or all the files were moved to another directory /var/www/vhosts/example.com/httpdocs.
As a result, WordPress database has not been updated with information about this change.
Resolution
Click on a section to expand
-
Go to the old instance in WP Toolkit and detach it:
Click on a section to expand
If the above actions did not help, follow the steps below:
Click on a section to expand
- Connect to the server via SSH;
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Create a backup of WP Toolkit database:
# cp -p /usr/local/psa/var/modules/wp-toolkit/wp-toolkit.sqlite3{,.backup}
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Remove leftovers of affected instance from WP Toolkit database:
# sqlite3 /usr/local/psa/var/modules/wp-toolkit/wp-toolkit.sqlite3
sqlite> DELETE FROM InstanceProperties WHERE instanceId=19;
sqlite> DELETE FROM InstancesDomains WHERE instanceId=19;
sqlite> DELETE FROM Instances where id=19;
sqlite> .quit
Click on a section to expand
- Connect to the server via RDP;
- Create a dump of the Plesk database:
C:\> plesk db dump > "C:\psa_dump.sql"
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Download
sqlite3.exefrom this link intoC:\temp\ -
Create copy of WP Toolkit database, located in
%plesk_dir%var\modules\wp-toolkit\wp-toolkit.sqlite3 -
Open Command Prompt as Administrator and execute the following command and log in WP Toolkit database:
C:\> "C:\temp\sqlite3.exe" "%plesk_dir%var\modules\wp-toolkit\wp-toolkit.sqlite3"
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Remove leftovers of affected instance from WP Toolkit database:
C:\> sqlite> DELETE FROM InstanceProperties WHERE instanceId=19;
sqlite> DELETE FROM InstancesDomains WHERE instanceId=19;
sqlite> DELETE FROM Instances where id=567; sqlite> .quit
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