Domains' tab is not accessible in Plesk: 500 SB_Facade_Exception_NotFound

Symptoms

• One of the below errors appear when clicking on a domain in Plesk:

  PLESK_ERROR: Server Error
  500 SB_Facade_Exception_NotFound
  The site with UUID "xxx-yyy-zzz" was not found.

  ---

  PLESK_ERROR: Server Error
  500 SB_Facade_Exception_Generic
  Access denied for user 'sitebuilder'@'localhost'

  ---

  PLESK_ERROR: Server error
  500 TypeError
  Cannot destructure property 'isSecondaryCollapsible' of 'e' as it is undefined.

• The Web Presence Builder database is not present on the server:

  C:\> plesk db "use sitebuider5;"
  ERROR 1049 (42000) at line 1: Unknown database 'sitebuider5'
  exit status 1

  And WPB is not used by any domain at the moment.

Cause

Extra references to the sitebuilder5 database in the Plesk psa database:

C:\> plesk db "select * from dom_param where param='site_builder_site_id;"
...
| 166 | site_builder_site_id | xxx-yyy-zzz |
...

Resolution

1. Connect to the server via RDP.

2. Start the Command Prompt as Administrator.

3. Create a dump of the psa database.

4. Delete the extra reference(s) with the command below:

   C:\> plesk db "delete from dom_param where param='site_builder_site_id;"