Applicable to:
- Plesk Obsidian for Linux
Symptoms
-
Unable to activate the Plesk Firewall by pressing the Enable Firewall Rules Management button in Plesk > Tools & Settings > Firewall, the error below is shown:
PLESK_ERROR: Error: The firewall rules management has not been enabled.
PLESK_ERROR: Error: Firewall rules management not unlocked
-
In an attempt to activate Plesk Firewall via Advisor in Extensions > My Extensions > Advisor > Open > Configure the Plesk Firewall > Activate, the process fails with the following error:
PLESK_ERROR: Timeout between apply and confirm commands was exceeded.
Cause
The corrupted Plesk Firewall installation.
Resolution
- Log into Plesk.
- Go to Tools & Settings > Updates > Add/Remove Components > Plesk extensions.
- Select the Plesk Firewall component and press the Continue button to remove it:
- Go back to Tools & Settings > Updates > Add/Remove Components > Plesk extensions.
- Select the Plesk Firewall component and press the Continue button to install it back.
-
Log into the server via SSH.
- Remove the Plesk Firewall component:
# plesk installer remove --components psa-firewall
-
Install back the Plesk Firewall component:
# plesk installer add --components psa-firewall
Comments
1 comment
After the latest update to plesk Plesk Obsidian Web Admin Edition
Version 18.0.52 Update #2 the firewall gui has become worse and changing firewall settings doesn't work anymore (refer to: https://talk.plesk.com/threads/no-firewall-changes-possible-with-18-0-52.369537/)
Things have become even worse after I did remove and re-install the firewall component via ssh as described in the article here.
Now the firewall admin page is not even found anymore.
I also did a reboot of my Ubuntu 22.04.2 LTS server.
A click on the search results for 'firewall' always comes back with an error page
404 Page Not Found
This page either doesn't exist, or it moved somewhere else.
Need help resolving the issue? Visit Plesk Help Center.
That's what you can do
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