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Amazon Route 53 extension doesn't sync DNS zones

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Julian Bonpland Mignaquy
Updated
Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

Amazon Route 53 extension doesn't push DNS zones to Amazon. No errors are shown in Plesk UI.

Cause

Database inconsistency. Custom DNS connector record (1 | dnsConnector | custom | true) is missing in the ServiceNodeConfiguration table in Plesk DB:

# plesk db "SELECT * FROM ServiceNodeConfiguration WHERE section = 'dnsConnector'"
1 | dnsConnector | custom_script | "/usr/local/psa/bin/extension" --exec route53 route53.php
1 | dnsConnector | plesk | true

Resolution

Reinstall Amazon Route 53 extension using the following steps:

  1. Log into Plesk
  2. Navigate to Extensions:
  3. Open My Extensions > Amazon Route 53:
  4. Click More > Remove.
  5. Search Amazon Route 53 in extensions catalog and install it.

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