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Spam Filter tab is missing for the individual mail box after installing Plesk Email Security extension

Vincent Lauton
Updated
kb: technical ext: pes Plesk Obsidian for Linux ABT: Group B

Applicable to:

  • Plesk Obsidian for Linux

Symptoms

Spam Filter tab is missing in Domains > example.com > Email Addresses > test@example.com  with Plesk Email Security extension installed.

Cause

With Plesk Email Security extension SpamAssassin settings are managed in a different tab. 

Resolution

To manage individual spam filter settings:

  1. Log into Plesk.
  2. Go to Domains > example.com > Mail Accounts and click on the right side Settings tab:
    mceclip0.png
  3. Apply individual settings:
    mceclip1.png
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Comments

3 comments
Date Votes
  • Avatar
    Christian Ballon

    installed Email Security recently and the Spamfilter tab is missing on the old AND the new position, so i can't change spamfilter settings for any account. dies there exist a solution?

    1
  • Avatar
    enrique sanchez

    no me sesuelve mi error

    0
  • Avatar
    Ciaran Baulig

    Also for me the "setting" area is missing, it only shows to “configure mail client” and “webmail” 

    0

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