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Seafile on Plesk does not work: ModuleNotFoundError: No module named 'captcha.fields'

Plesk for Linux kb: technical ext: kolab

Applicable to:

  • Plesk for Linux

Symptoms

  • Trying to open Seafile results in an "Internal Server Error"
  • The following error can be found under the domain log /var/www/vhosts/example.com/logs/seahub.log:

CONFIG_TEXT: [ERROR] django.request:135 handle_uncaught_exception Internal Server Error: /seafile
Traceback (most recent call last):
ModuleNotFoundError: No module named 'captcha.fields'

Cause

Bug in Seafile extension version 7.1.0-2, which should be fixed in the next update.

Resolution

As a workaround:

1. Connect to the Plesk server via SSH

2. Install the missing module for the Python library:

# pip3 install django-simple-captcha

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