Applicable to:
- Plesk Obsidian for Linux
- Plesk Obsidian for Windows
Symptoms
- Unable to install WordPress for a domain in Plesk, the process fails with the error:
PLESK_ERROR: Unable to download the WordPress 6.0.1 package from https://wordpress.org/. Please try again later or contact the server administrator.
- After execution of the scheduled task below, WordPress instances are marked as quarantined:
CONFIG_TEXT: /usr/local/psa/admin/bin/php -dauto_prepend_file=sdk.php '/usr/local/psa/admin/plib/modules/wp-toolkit/scripts/instances-auto-update.php'
Cause
The wordpress.org website was offline and due to this update/scan operations could not be finished properly in WP Toolkit.
On the Plesk side, this behavior was considered a WP Toolkit bug with the ID #EXTWPTOOLK-7761.
Resolution
Apply one of the solutions below:
- Log into Plesk.
- Go to WordPress > example.com.
- Press the refresh button that is highlighted on the screenshot below:
- Log into the server via SSH.
- Run the following script:
# for j in $(plesk ext wp-toolkit --list | awk '(NR>1)' | awk {'print $1'}); do plesk ext wp-toolkit --clear-cache -instance-id $j; done
- Log into the server via RDP.
- Start a command prompt as an Administrator.
- Execute the command:
C:\> powershell
- Run the commands below one by one to reset cache for all WP instances:
PS plesk ext wp-toolkit --list > C:\wplist.txt
PS Get-Content C:\wplist.txt | Foreach {($_ -split '\s+',4)[1]} | findstr -v ID > C:\wplistids.txt
PS foreach ($j in get-content C:\wplistids.txt) { plesk ext wp-toolkit --clear-cache -instance-id $j"}}
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