How to activate or deactivate the mail service for a domain or the entire Plesk server?

For a Domain:

Note: If previously the mail service has been disabled by a Plesk administrator, a Plesk customer will not be able to enable the mail service back.

1. Go to Domains > example.com > Mail Settings

2. Switch the setting Activate mail service on this domain to one of these options:

• Disabled for incoming mail - this domain can only send mail, and only using Sendmail.
• Not configured - Plesk will not provide any mail services on this domain. This will permanently remove the domain’s mailboxes with all received and sent emails.

3. Apply the changes

For a Subscription:

1. Go to Subscriptions > example.com > Mail tab > Mail Setting tab.

2. Select required domains using a checkbox and click Activate/Deactivate Services.

3. In the pop-up window, select a required action in the drop-down menu and click OK.

 

For all Subscriptions under a Service Plan:

Note: New settings will not be applied to existing subscriptions, if:

- A subscriptions is locked from syncing with its service plan.
- The Ability to change mail settings permission is enabled in service plan permissions settings (Service Plans > Example Plan > Permissions tab > Click Show more available permissions to reveal).

1. Go to to Service Plans > Plan Name > Mail tab.

2. Switch the setting Activate mail service on this domain to one of these options:

• Disabled for incoming mail - this domain can only send mail, and only using Sendmail.
• Not configured - Plesk will not provide any mail services on this domain. This will permanently remove the domain’s mailboxes with all received and sent emails.

Note: The option Not configured will not be applied to existing domains. Disabled for incoming mail will be selected for existing domains instead.

3. Press Update & Sync

Server-wide:

Note: This option does not actually switch off the Plesk-managed mail server, but only removes some UI elements from the Customer Panel. These elements will be hidden from hosting service customers and their users. The following items are removed:

- The Mail section.
- Users section > user_name > Change Settings > Create an email address under your account option.
To disable the mail service for all domains, see the command-line instructions.

1. Go to Tools & Settings > Mail Server Settings.

2. Check or uncheck the option Enable mail management functions in Plesk and press OK.

For a Domain:

# plesk bin subscription -u example.com -mail_service <option>

where <option> can be one of the following:

• true - set the mail service for a domain to Enabled
• false - set the mail service for a domain to Not Configured
• disabled - set the mail service for a domain to Disabled for incoming mail

For all Subscriptions under a Service Plan:

Note: Subscriptions will not be synced, if:

- A subscriptions is locked from syncing with its service plan.
- The Ability to change mail settings permission is enabled at Service Plans > Example Plan > Permissions tab (Click Show more available permissions to reveal).

# plesk bin service_plan -u "Default Domain" -mail <option>

where <option> can be one of the following:

•  
  • true - set the mail service for a service plan to Enabled
  • false - set the mail service for a service plan to Not Configured
  • disabled - set the mail service for a service plan to Disabled for incoming mail

Server-wide:

•  

  • For Linux

    Run the command below to disable the mail service for all domains:

    # for i in $(plesk bin site -l); do plesk bin site -u $i -mail_service <option>; done

    where <option> can be one of the following:

    • true - set the mail service for all domains to Enabled
    • false - set the mail service for all domains to Not Configured
    • disabled - set the mail service for all domains to Disabled for incoming mail
  • For Windows Server
    • Start Windows PowerShell as an Administrator.

    • Run the command below to disable the mail service for all domains:

      PS &plesk bin site -l | % { if ($_) { plesk bin site -u $_ -mail_service <option> } }

      where <option> can be one of the following:

      • true - set the mail service for all domains to Enabled
      • false - set the mail service for all domains to Not Configured
      • disabled - set the mail service for all domains to Disabled for incoming mail