kb: bug
ABT: Group B
Symptoms
-
Add Domain button is missing on subscription if hosting is disabled in the service plan:
- Both Add Domain/Add Domain Alias buttons are missing on subscription when login in Plesk as a customer (Subscriptions > example.com > Manage in Customer Panel):
- It's not possible to move the domain to the subscription without hosting, subscription is not in the list of 'Available subscriptions' in Domains > example.com > Move Domain
Cause
Currently, Plesk does not support adding additional domains on subscription without hosting. This is a request with ID PPPM-7124 which is planned to be fixed in future Plesk updates.
Resolution
Change subscription type to "Web hosting" in order to create additional domains.
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