Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
On the application instance page in Domains > example.com > Applications > exampleApp one of the following warnings is displayed:
Warning: The app was not configured: Non-zero exit status returned by script. Output stream: 'Unable to change current directory to /opt/psa/var/apspackages/7f4861ff-90d4-40b4-bd5f-a215e730ec7e/cache/scripts '. Error stream: 'Unable to change current directory to /opt/psa/var/apspackages/7f4861ff-90d4-40b4-bd5f-a215e730ec7e/cache/scripts '.
Warning: The app was not configured: Non-zero exit status returned by script. Output stream: 'Caught exception: boost::filesystem::directory_iterator::construct: Permission denied: "/usr/local/psa/var/apspackages/7f4861ff-90d4-40b4-bd5f-a215e730ec7e/cache/scripts"
-
Permissions on the directory
/opt/psa/var/apspackages/
were restored as per instructions from article Unable to install APS application: "Unable to change current directory" -
There are records in
psa.smb_apsInstanceErrors
table, linked to the APS instance:# plesk db -Ne "SELECT id,text FROM smb_apsInstanceErrors WHERE text LIKE '%7f4861ff-90d4-40b4-bd5f-a215e730ec7e%';"
12 4 2017-07-16T23:12:38+02:00 Non-zero exit status returned by script. Output stream: 'Unable to change current directory to /opt/psa/var/apspackages/7f4861ff-90d4-40b4-bd5f-a215e730ec7e/cache/scripts'. Error stream: 'Unable to change current directory to /opt/psa/var/apspackages/7f4861ff-90d4-40b4-bd5f-a215e730ec7e/cache/scripts
Cause
Error messages are left over in Plesk database's psa.smb_apsInstanceErrors
table.
Resolution
-
Delete the leftover error records from the database using the application ID mentioned in the warning:
# plesk db "DELETE FROM smb_apsInstanceErrors WHERE text LIKE '%7f4861ff-90d4-40b4-bd5f-a215e730ec7e%'"
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