Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
Symptoms
-
Domain hosted on the server fails to be resolved over DNS:
# host example.com
Host example.com not found: 2(SERVFAIL) -
The following error can be found in the
/var/log/messages
(or/var/log/syslog
on Debian/Ubuntu) file:CONFIG_TEXT: named[14109]: zone example.com/IN (signed): journal rollforward failed: journal out of sync with zone
named[14109]: zone example.com/IN (signed): not loaded due to errors.
named[14109]: zone example.com/IN (signed): receive_secure_db: out of range
Cause
The issue is related to the inconsistency of the BIND cache.
Possibly it is caused by the BIND bug.
Resolution
-
Go to Domains > example.com > DNS Settings
-
Click Disable and then Enable
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