[BUG] Plesk Repair Kit is stuck

Symptoms

• Plesk Repair Kit is stuck.

  
  
  
  

• There are no records in the Plesk database stating that the repair task is in progress:

  • in ModuleSettings

    # plesk db "select * from ModuleSettings where name like '%repair_progress%' and value=1;"
    #

  • in longtasks

    # plesk db "select * from longtasks where type='ext-repair-kit-task_repair'\G"
    #

• There is a repair progress record in the Plesk database:

  # plesk db "select * from ModuleSettings where name like '%repair_progress%' and value=1;"
  +-----------+-----------------+-------+
  | module_id | name            | value |
  +-----------+-----------------+-------+
  | 21        | repair_progress | 1    |
  +-----------+-----------------+-------+

Cause

Plesk Repair Kit displays non-actual status of checking/repairing process. This is a Plesk Repair Kit bug with ID EXTPLESK-1414, which will be fixed in future updates.

Resolution

1. Connect to the Plesk via SSH.

2. For security reasons, create a dump of the Plesk database:

   # plesk db dump psa > psa.sql

3. Delete the non-actual record from Plesk database:

   # plesk db "DELETE FROM ModuleSettings where name like '%repair_progress%' and value=1;"

4. Re-scan the server via Repair Kit.